Effective Date: 3 June 2023

Thank you for choosing Tinglezzz as your preferred online shopping destination. We are committed to providing you with a seamless and efficient shipping experience. Please read this Shipping Policy carefully to understand the details of our shipping process and delivery options.

Shipping Destinations

• Domestic Shipping:

We currently offer shipping services to addresses within the United States, including all states and territories. Please note that certain remote areas may have limited or restricted delivery options.

• International Shipping:

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause. We recommend checking our website periodically for updates regarding international shipping availability.

Order Processing Time

• Processing Time:

Once your order is placed and payment is successfully processed, our team will begin processing your order. Orders are typically processed within 48 hours. Please note that processing time may vary during peak seasons or promotional periods.

• Order Verification:

To ensure the security and accuracy of your order, we may need to verify certain details before processing it. If any additional information is required, we will contact you via email or phone. Failure to respond to verification requests may result in delays or cancellation of your order.

Shipping Methods and Delivery Options

• Shipping Methods:

We utilize reputable shipping carriers to deliver your orders. The specific carrier and shipping method for your order will depend on various factors, including the destination, package size, and shipping speed selected at checkout.

• Delivery Options:

During the checkout process, you may have the option to choose from various delivery options available for your location. These options may include standard shipping, expedited shipping, or any other options provided by the shipping carrier.

Shipping Costs

• Shipping Fees:

The shipping fees for your order will be calculated based on the destination, package weight, dimensions, and shipping method selected at checkout. The total shipping cost will be displayed before you finalize your purchase.

• Free Shipping:

We may offer free shipping promotions for orders that meet certain eligibility criteria, such as minimum order value or specific product categories. Please note that free shipping promotions may be subject to terms and conditions outlined during the promotion period.

Shipment Tracking

• Tracking Information:

Once your order has been shipped, we will provide you with a shipment tracking number and instructions on how to track your package. You can track the progress of your shipment by visiting the shipping carrier's website and entering the provided tracking number.

• Delivery Updates:

The shipping carrier will provide periodic updates regarding the status of your package. These updates may include notifications about the package leaving our warehouse, arriving at local sorting facilities, or out for delivery.

Delivery Timeframe

• Estimated Delivery Time:

The estimated delivery timeframe for your order will depend on various factors, including the shipping method selected and the destination. Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances or factors beyond our control.

• Processing and Transit Time:

The total delivery time includes both order processing time and transit time. While we strive to process orders promptly, please consider the processing time mentioned in Section 2 when estimating the overall delivery timeframe.

• Signature Requirement:

Some orders may require a signature upon delivery for security purposes. If you are unable to be present at the time of delivery, the shipping carrier may leave a notification with instructions on how to reschedule delivery or collect the package from a local pickup location.

Shipping Issues and Support

• Lost or Delayed Packages:

In the rare event that your package is lost or significantly delayed during transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier to locate your package or resolve the issue. Please note that investigations may take some time, and we appreciate your patience and cooperation throughout the process.

• Damaged or Defective Items:

If your order arrives with damaged or defective items, please notify us within [insert number of days] of receiving the package. Provide detailed information and, if possible, include photographs of the damaged or defective items. Our customer support team will assist you in resolving the issue by arranging a replacement or refund.

• Address Errors:

It is essential to provide accurate and complete shipping information at the time of placing your order. We are not responsible for delays or non-delivery caused by incorrect or insufficient address details provided by the customer. Please review your shipping address carefully before finalizing your purchase.

• Customs and Import Duties:

For international orders, please note that customs and import duties may apply upon arrival in the destination country. These fees are the responsibility of the recipient and are not included in the total order cost or shipping charges. We recommend checking with the customs authorities in your country for more information on potential import duties.

Holiday Shipping

• Holiday Delivery:

During peak holiday seasons, shipping carriers may experience higher volumes and increased delivery times. We recommend placing your orders well in advance to ensure timely delivery. Please refer to our website or promotional materials for any specific holiday shipping deadlines or announcements.

• Order Cut-Off Times:

To meet holiday delivery deadlines, we may establish order cut-off times for certain periods. Orders placed after the specified cut-off time may be processed and shipped on the next available business day.

Contact Us

If you have any questions, concerns, or need assistance regarding our Shipping Policy, please contact our customer support team using the following details:

Email: info@tinglezzz.com

Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy.