Refund Policy
Effective Date: 3 June 2023
Thank you for shopping at Tinglezzz. We strive to provide you with high-quality products and excellent customer service. However, if you are not completely satisfied with your purchase, we offer a refund policy to ensure your satisfaction. Please read this Refund Policy carefully before making a purchase from our website, www.tinglezzz.com.
Eligibility for Refunds
- Product Eligibility:
We accept refund requests for eligible products purchased directly from our website. Please note that some products may have specific refund terms and conditions outlined on the product page.
- Time Limit:
Refund requests must be made within [insert number of days] from the date of purchase. After this period, we reserve the right to decline refund requests.
- Proof of Purchase:
To be eligible for a refund, you must provide proof of purchase, such as an order number, invoice, or receipt.
Non-Refundable Items
- Some items are non-refundable and non-returnable, including but not limited to:
- Digital products or services
- Gift cards or vouchers
- Downloadable software or media
- Personalized or customized items
- Final Sale Items:
Certain clearance or discounted items may be marked as "Final Sale," indicating that they are non-refundable. Please review the product description and terms carefully before purchasing such items.
Refund Process
- Initiating a Refund Request:
To request a refund, please contact our customer support team at [insert email or phone number]. Provide your order details and a clear explanation of the reason for the refund request.
- Evaluation and Approval:
Our team will review your refund request and determine its eligibility based on the terms outlined in this Refund Policy. We may require additional information or documentation to process your request.
- Refund Methods:
If your refund request is approved, we will issue the refund using the original payment method used for the purchase. Please note that the refund amount may be subject to deductions for shipping costs or applicable fees.
- Refund Timeframe:
Once your refund is approved, it may take [insert number of days] for the refund to be processed and reflected in your account. The actual timeframe may vary depending on your bank or payment processor.
Return Shipping and Costs
- Return Shipping Responsibility:
If a return is required to process your refund, you will be responsible for the return shipping costs unless otherwise stated in the product description or specified by our customer support team.
- Return Condition:
Returned items must be in their original condition, unused, unopened, and in the original packaging. Any items that are damaged or not in resalable condition may be subject to a deduction from the refund amount.
Exchanges
- Product Exchanges:
We do not offer direct exchanges for products. If you wish to exchange a product, we recommend requesting a refund for the unwanted item and placing a new order for the desired item separately.
- Customer Support
Contact Us:
If you have any questions, concerns, or need assistance with the refund process, please contact our customer support team at [insert email or phone number]. We are here to help and will respond to your inquiries as promptly as possible.
Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised version on our website. It is your responsibility to review this Refund Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or feedback regarding this Refund Policy, please contact us using the following details:
Tinglezzz
6542 Falcon Ave.
Long Beach, CA 90805
Phone: 562-325-1939
Email: support@tinglezzz.com
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.